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Bill McDermott

Bill McDermott

Chairman and CEO / ServiceNow

CountryUnited States
EducationMBA, Northwestern University - Kellogg School of Management
Known ForLeadership, Strategy, SaaS, Enterprise Software
Instagram9.5K
Twitter
Facebook9,801 likes
LinkedIn325,931
BusinessEntrepreneurship
LinkedIn Followers
325,931
ServiceNow Revenue Growth
3x
SAP Market Value Increase
$136B
ServiceNow Employees
27K+
Search More

About Bill McDermott

Bill McDermott is the Chairman and CEO of ServiceNow, a company he has led to become the fastest-growing in enterprise software history, tripling its full-year revenues since he joined in late 2019. He is focused on positioning ServiceNow as the AI Platform for Business Transformation and the "AI Defining Enterprise Software Company of the 21st Century." Prior to ServiceNow, he was the CEO of SAP, where he significantly increased the company's market value. He is also the author of the national bestseller, Winners Dream.

Career

ServiceNow
ServiceNow

Chairman and CEO

Oct 2022 - Present
Position

Chairman and CEO

ServiceNow
ServiceNow

Board Member

Nov 2019 - Present
Position

Board Member

ServiceNow
ServiceNow

President and CEO

Nov 2019 - Oct 2022
Position

President and CEO

Intuit
Intuit

Board Member

Nov 2025 - Present
Position

Board Member

Figma
Figma

Board Member

Jul 2025 - Present
Position

Board Member

Zoom
Zoom

Board Member

Mar 2022 - Present
Position

Board Member

Fisker Inc
Fisker Inc

Board Member

Sep 2020 - Apr 2023
Position

Board Member

SecureWorks
SecureWorks

Board Member

Apr 2016 - Oct 2019
Position

Board Member

SAP
SAP

CEO

2010 - Oct 2019
Position

CEO

ANSYS, Inc.
ANSYS, Inc.

Board Member

Jul 2007 - Oct 2019
Position

Board Member

Under Armour
Under Armour

Board Member

Aug 2005 - Oct 2019
Position

Board Member

Gartner
Gartner

President

2000 - 2001
Position

President

Xerox
Xerox

Division President and Corporate Officer

1983 - 2000
Position

Division President and Corporate Officer

Education

Northwestern University - Kellogg School of Management
Northwestern University - Kellogg School of Management

Master of Business Administration (MBA)

Field of Study

Master of Business Administration (MBA)

The Wharton School
The Wharton School

Executive Development Program

Field of Study

Executive Development Program

Dowling College
Dowling College

Bachelor's degree

Field of Study

Bachelor's degree

Skills

Core technical and professional competencies derived from leading two of the world's largest enterprise software companies.

Leadership & Strategy

Strategic Leadership

Executive Management

Global Team Building

Corporate Strategy

Digital Transformation

Business & Technology

Enterprise Software Sales

SaaS Business Models

Cloud Computing

AI Platform Strategy

Business Development

Customer Relationship Management

Communication & Influence

Public Speaking

Authoring (Winners Dream)

Motivational Leadership

Stakeholder Communication

Domains

Primary

Enterprise Software, SaaS, Cloud Computing, AI/ML for Business

Secondary

Digital Transformation, Business Workflow Automation, Financial Technology (Intuit)

Tags

Personality

Visionary, Results-Oriented, Customer-Centric, Motivational, Relentless

Focus

AI in Enterprise, Workflow Revolution, Growth Strategy, Leadership Development

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Frequently Asked Questions

This FAQ component provides verifiable data points regarding Bill McDermott's executive roles at ServiceNow and SAP, his published work, and his educational background.

How much did ServiceNow revenue grow?

Since Bill McDermott joined in late 2019, ServiceNow has tripled its full-year revenues, making it the fastest-growing company in enterprise software history.

What was Bill McDermott's impact at SAP?

As CEO of SAP, he significantly increased the company's market value, which included a $136 billion increase during his tenure.

What is Bill McDermott's current role?

He is the Chairman and CEO of ServiceNow, where he is focused on positioning the company as the AI Platform for Business Transformation.

What is Bill McDermott's book title?

His national bestseller is titled *Winners Dream*. The book chronicles his journey to becoming a major enterprise software CEO.

Where did Bill McDermott attend college?

He attended Dowling College and completed executive programs at Northwestern University - Kellogg School of Management and The Wharton School.

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