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Bill McDermott

Bill McDermott

Chairman and CEO / ServiceNow

Bill McDermott is the Chairman and CEO of ServiceNow, a company he has led to become one of the fastest-growing in enterprise software, tripling its full-year revenues since he joined in late 2019. Previously, he was the CEO of SAP, where he significantly increased the company's market value. Known for his relentless focus on customer relationships and his book "Winners Dream," McDermott is positioning ServiceNow as the "AI Defining Enterprise Software Company of the 21st Century" by focusing on Agentic AI and workflow automation.

MBA, Northwestern University - Kellogg School of Management
United States
InstagramInstagram9.4K
TwitterTwitter
FacebookFacebook9.8K
BusinessEntrepreneurship
325,301
LinkedIn Followers
$136 Billion
SAP Market Value Increase
3x
ServiceNow Revenue Growth
27K+
ServiceNow Employees
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Recent Content

Honored to partner with Governor Ron DeSantis, the State of Florida, Stephen Ross, @relatedross, MayHonored to partner with Governor Ron DeSantis, the State of Florida, Stephen Ross, @relatedross, May
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2025-09-16
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Leaders don’t count trophies.. the best leaders measure success by the unstoppable passion they bring to their TEAM 💪 #mondaymotivation

2025-08-12
367 likes
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The role of a leader is to pay attention to and have interest in the details. Because how you do anyThe role of a leader is to pay attention to and have interest in the details. Because how you do any
The role of a leader is to pay attention to and have interest in the details. Because how you do any

The role of a leader is to pay attention to and have interest in the details. Because how you do anything is how you do everything. When you lock in on the little things, BIG things start to happen. L

2025-06-03
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Graduation season is a time to reflect. Whether you’re just starting out or continuously learning.. Graduation season is a time to reflect. Whether you’re just starting out or continuously learning..
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Graduation season is a time to reflect. Whether you’re just starting out or continuously learning.. dream BIG and execute with purpose. Dreams without action are only wishes - it takes determination,

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Let’s Go K25! From every keynote to every breakout, we are coming together to Put AI to Work for PeoLet’s Go K25! From every keynote to every breakout, we are coming together to Put AI to Work for Peo
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Let’s Go K25! From every keynote to every breakout, we are coming together to Put AI to Work for People!! 🚀 That’s what Knowledge is all about, YOU - from analysts and journalists to our customers, pa

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Career

ServiceNow
ServiceNow

Chairman and CEO

Oct 2022 - Present
Position
Chairman and CEO
ServiceNow
ServiceNow

Board Member

Nov 2019 - Present
Position
Board Member
ServiceNow
ServiceNow

President and CEO

Nov 2019 - Oct 2022
Position
President and CEO
Intuit
Intuit

Board Member

Nov 2025 - Present
Position
Board Member
Figma
Figma

Board Member

Jul 2025 - Present
Position
Board Member
Zoom
Zoom

Board Member

Mar 2022 - Present
Position
Board Member
Fisker Inc
Fisker Inc

Board Member

Sep 2020 - Apr 2023
Position
Board Member
SecureWorks
SecureWorks

Board Member

Apr 2016 - Oct 2019
Position
Board Member
SAP
SAP

CEO

2010 - Oct 2019
Position
CEO
ANSYS, Inc.
ANSYS, Inc.

Board Member

Jul 2007 - Oct 2019
Position
Board Member
Under Armour
Under Armour

Board Member

Aug 2005 - Oct 2019
Position
Board Member
Gartner
Gartner

President

2000 - 2001
Position
President
Xerox
Xerox

Division President and Corporate Officer

1983 - 2000
Position
Division President and Corporate Officer

Education

Northwestern University - Kellogg School of Management
Northwestern University - Kellogg School of Management

Master of Business Administration (MBA)

Field of Study
Master of Business Administration (MBA)
The Wharton School
The Wharton School

Executive Development Program

Field of Study
Executive Development Program
Dowling College
Dowling College

Bachelor's degree

Field of Study
Bachelor's degree

Skills

Core technical and professional competencies derived from decades of executive leadership in enterprise software.

Leadership & Strategy
Strategic PlanningExecutive LeadershipGlobal Team ManagementDigital TransformationM&A Strategy
Business & Technology
Enterprise Software SalesSaaS Business ModelsCloud ComputingAI/ML StrategyWorkflow Automation

Domains

Primary Focus

Enterprise Software, Cloud Computing, Artificial Intelligence (AI)

Secondary Focus

SaaS, Business Transformation, Corporate Governance

Tags

Personality

Visionary, Customer-Centric, Inspirational, Relentless, Results-Oriented

Approach & Style

AI Defining, Workflow Revolution, Global Growth, Sales Masterclass

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